FAQs
Where is packet pickup? Where are the toilets? Find the answers to these questions and more below. Be sure to read the entire race details page in addition to this FAQ to make sure you have all the necessary info about the Smuttynose Rockfest Half Marathon & 5K!
Let’s Do This Registration
Participants can visit Manage Booking where they can input their booking reference and validate their information. You can also find your Manage Booking link within your confirmation email. From here, you can see transfer, additional add-on purchase information, or you can edit personal information.
Where can I check if I'm registered?
Go to Manage Booking, enter your booking reference and validate your details — if your registration comes up there, you're confirmed. Your booking reference and Manage Booking link are also in the confirmation email you would have received after signing up.
What is the easiest way to access my booking?
The easiest way to access your booking is through your confirmation email. You are one click away from making revisions and/or additions to your registration.
When does registration close?
Online registration closes at noon the day prior to the live event unless the event is already sold out. In person, registration will be available until Expo closes unless the event is already sold out. There is no race day registration.
How can I change my distance?
To change your distance, go to Manage Booking, enter your booking reference and validate your details, then click Transfer and select Transfer to another race within this event.
When completing your updated registration, you must reselect any add-ons or items from your original registration that you still want included. If you do not reselect them, they will not carry over to your updated registration.
You will not be charged again for those items as long as your available credit covers them. However, your credit is limited to this transfer, so if it's not used, it won't be returned to you.
How do I clear my cart and start my registration over?
If you decide to remove an entry from your basket, you can change the number of tickets in your basket. To remove entries, head to the race selection page shown and remove the ticket.
Can I get a refund?
All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer due to COVID-19 or any of its variants (the "Pandemic") and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, in which case refunds will be given in accordance with the below. A date or venue change is not a cancellation.
Can I defer my registration to next year?
Yes. Enter your booking from your confirmation email open manage booking. Look for Defer your entry. Follow the prompts to complete your deferral. Once completed, you will receive an email confirmation. We will follow up with further instructions once next year's registration opens.
When does Packet Mailing close?
Packet Mailing closes three weeks prior to the live event on September 13, 2026 at 11:59 PM CST.
Can I add Packet Mailing to my order after I register?
Yes. Head to Manage Booking on Let's Do This, enter your booking reference and validate your details, then click "Purchase or View Add-Ons" — packet mailing will be there along with the other add-ons available for your registration.
Can someone else pick up my packet on my behalf?
Yes! If someone is picking up your packet, please ensure they have either your confirmation email or a picture of your photo ID (a picture on your phone works great!).
When is the next price increase?
Price increases are scheduled for the following dates, subject to change based on availability and demand.
8/23/2026
9/20/2026
EnMotive » Let’s Do This Transition
Am I able to see all my past events from my EnMotive account?
Yes, you will need to create a Let's Do This account, online.
Will my Discount from Enmotive work in Let's Do This?
Yes, when you reach the payment stage of registration, you will see an area titled “Discount Code’. Here you will input the code and click Apply. This will then apply the code to your booking.
General
I have two accounts. Can I merge them into one account?
If you need help combining accounts together, just let us know. Please let us know the relevant details, including email addresses/booking IDs etc, and we can ensure all bookings are related to a single email address.
Do you offer a referral program?
Yes! Once you complete your registration, a unique tracking link is created for you (it appears on your confirmation) that you can share with friends and family to register. Refunds are issued to your original payment method within 7–10 business days after the live event and can't exceed the amount of your registration.
Who do I contact for Protection Plan questions?
Go to Manage Booking and enter your booking reference (you'll find this on your confirmation email.
On your booking screen, find the Refund Protect (sometimes shown as "Refundable Registration") section and click the link there. Follow the on-screen instructions to complete and submit your claim.
Who do I contact for any Let's Do This account related questions?
For any account related questions please reach out to [email protected].
Do you have a merch store?
Yes! Please visit our store Hampton Rockfest – Ventures Endurance Store.
Do you offer Race Day Packet Pickup?
There is no race day packet pickup unless you purchased Will Call.
When & where is packet pick-up?
Packet pick-up will NOT be available on race day with the goal to ensure that the race goes off without a hitch. We want everyone to show up on race day with only one thing to do – run! But don’t worry—you’ll have two chances to pick up your bib before the race.
Location: 64 Ashworth Avenue,
Hampton, NH 03842
Friday, October 2nd
2:00 PM – 7:00 PM
Saturday, October 3rd
1:00 PM – 7:00 PM
Where can I find the race info packet?
The race info packet will be emailed to all participants in the week leading up to the event!
How do I change my size?
Participants can visit Manage Booking where they can input their booking reference and validate their information. From here, click Purchase or View Add-Ons, and edit your size.
Do you need to pay to attend the Post Party?
Everyone is warmly welcome to join us for the post party, and we hope you'll be part of the celebration. The post party is open to all, but for safety reasons, only participants with a bib are permitted to be on the course.
Where can I redeem my beer tickets?
Tickets can be redeemed at the following locations – The Beer Garden at the Sea Shell Stage, Boardwalk Café & Pub, and Sea Ketch.
Can I purchase additional Beer or Food Tickets?
Where can I find the photos?
Free finisher photos are provided to all participants in the Santa Rosa Marathon. Photos are taken by professional photographers stationed on the course and at the finish line. After the event, participants will receive an email notification with a link to access their photos — typically within 24–48 hours. Photos can be searched by bib number online. No purchase is required.
What are the AWD (athletes with disabilities) guidelines and event rules?
Ventures Endurance happily welcomes all athletes to participate in our events. Athletes with Disabilities (AWD) include, but are not limited to the flowing athletes, Blade Runners, Visually Impaired Runners, Adaptive / Guided Runners, Pushed Athletes, Push Rim, Racing Chair and Hand Cycles. To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact [email protected].
Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing [email protected].
Ventures Endurance Athletes with Disabilities Event Rules.
Who do email for press inquiries?
Contact our team at [email protected]!
How can I reserve a space at the expo or post-race festival?
If you’re interested in reserving a space at either our expo or downtown after party, please visit our Exhibitors & Sponsors Page to find all the necessary information.
Where is the best place for spectators to watch?
Since the course is closed to all auto traffic, we strongly suggest that spectators stay right in the beach area for the best viewing. If you watch the start at the intersection of C or D Street and Ashworth Avenue, it’s then a simple 1-minute walk to see the race again at Mile 1, Mile 4, and the finish.
Are spectator vehicles allowed on the course?
NO SPECTATOR VEHICLES ALLOWED ON OR NEAR THE COURSE.
Due to large traffic issues our host towns have asked us to eliminate spectator vehicles on Hampton and North Hampton town roads. Our permit is based on your cooperation with this policy. Please do not jeopardize future races by attempting to drive on the course during the race. Areas along the course will be posted with no parking signs and you may be towed!
Race Day
Where can I find my bib number?
Bib numbers will be dynamically assigned upon check-in at the expo.
What are the course time limits?
The full marathon course time limit is 6 hours. The half marathon course time limit is 5 hours.
Can I participate with a stroller/scooter/bike?
The use of wheeled devices by participants is limited to approved AWD wheelchair, handcycle and duo team participants only. Strollers, skateboards, rollerblades, unauthorized bicycles or any other wheeled devices are not permitted.
To ensure the safety of all participants, athletes requiring additional support (wheelchair, handcycle, crutches or guide) must adhere to the Ventures Endurance Athletes With Disabilities Event Rules found here and receive written approval from the Race Director, no less than 21 days in advance of the event.
Can I carry my child/baby while on course?
For the safety of the child and those around, we ask that you do not carry any children or babies while on course. All participants on course must be registered with a bib following the age limits that are assigned to each category.
Can I run with my dog?
No, we do not allow dogs on course for the safety of our runners.
Is there an age limit?
Runners must be at least 8 years of age or older to run the 5K, 10 years of age or older to run the 10K, 14 years of age or older to run the half marathon, and 18 years of age or older to run the marathon.
Is there a walker division?
Walkers are welcome in all events, but they will need to abide by course closure times. For the 5K and 10K you must maintain at least a 15-minute pace per mile, for the half marathon there is a 5 hour limit, and for the marathon there is a 6 hour limit.
Are headphones, iPods, or MP3 players permitted?
You may wear your headphones, iPods, or MP3 players. However, we ask that you keep the volume at a reasonable level for your own safety and out of courtesy for fellow participants. You should still be able to hear participants and volunteers in proximity to you. Be courteous of others!
Do I need to return my timing chip?
No. We use disposable chips that are attached to your bib. They do not need to be turned in after the race. They should also not be torn off your bib.
Will there be pacers?
Yes! Pacers will be provided and will be as follows (hrs): 1:30, 1:40, 1:50, 2:00, 2:10, 2:20, 2:30, 2:40, 2:50, and 3:00.
Is there a pace limit?
Yes, all participants must maintain a 15 minute pace per mile or faster.
Can I check my gear?
Yes, There will be a gear check tent near the packet pickup area and you must return there to pick up your bag after the race. Articles of clothing that are left unclaimed after the race will be donated to a local homeless shelter. Ventures Endurance is not liable for any losses or theft that may occur. Please be sure to pick up your bag by noon.
When do I line up for the start?
Half marathoners should plan to line up in the start corral by 7:45 AM while the 5K runners should line up in their corral by 8:30 AM
Where are the toilets and water stops?
TOILETS
There are State Park bathrooms near the Sea Shell Stage, North Beach bath house, and at Miles 4, 6.5, and 11. There will also be porta-potties at packet pickup and the Smuttynose Beer Garden.
WATER STOPS
Half: There will be water stops at Miles 2, 4, (+Gatorade) 6.5, 8.5 (+Gatorade), and 10.5.
5K: There will be one water stop at Mile 2.
Will there be changing rooms?
There are no changing facilities available, so please show up ready to run.
What about GPS course measurements?
The half marathon course is certified and accurate according to USATF standards. However, your GPS measurement of the course is bound to be different and will most likely show the distance covered to be “long.” This is normal, and here's a very technical explanation why: In GPS We Trust.
Awards
Are there overall and age group awards?
Yes! Age group awards will be emailed to first, second, and third finishers in each age group after the race. Overall awards will be presented to the top 3 male and female finishers.
Will there be award presentations after the race?
There will be an award presentation for the top three male and female overall finishers in the 5K and half marathon following the race at the post-race party. If you won your age group but did not finish top three overall, there will be no presentation as your award will be emailed to you following the race.
When will the check be mailed as an overall winner?
Checks will be mailed 6-8 weeks after the race.
When will I get my age group award?
Age group awards will be sent out 4-6 weeks after the event date.
What is the exclusive award?
More info will be released on what the award will look like, but we’re bringing back an award you can take home and proudly display for overall and age group winners!
When will I get my free or discounted race registration code?
You can expect to receive this about 4-6 weeks after the event. If you already registered prior to winning, no worries, we can refund your account and apply the code!
Virtual
Where and when can I complete my virtual run?
Anywhere, anytime—this is your race! Whether you prefer sidewalks, trails, treadmills, or a stroll with your dog Sprinkles and a stroller in tow, you can complete your virtual run wherever and whenever works best for you.
Once you’ve completed your run (or walk) you can log your results in your registration in Let’s Do This by visiting Manage Booking. Simply input your registration reference and time.
What items are included with the Virtual Run?
We’ll ship the same awesome goodie bag* right to you that includes swag and a finisher’s medal worthy of a rockstar. *The beer given to participants at the live event is not included in the virtual offering.
How do I track my distance and time?
There will be live tracking available for the Full Marathon and Half. The link will be emailed to week of the event. For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.
How do I log my results?
- Enter your Registration Booking ID.
- Click Manage on the registration you need to submit results for.
- Click the Submit Results tile shown .
- Enter your finish time and add your Strava tracking link or any other tracking platform link OR upload a photo for proof.
- Click Submit Results and you are all set!
When will my packet ship?
Runner’s kits will begin shipping within 1-2 weeks following the live event. You’ll receive an email with tracking info as soon as your items leave our warehouse.
Do I need to submit results to get a medal?
No. Your medal will be mailed to you with your packet after you register!
Do you ship internationally?
The Smuttynose Rockfest Half Marathon, 5K, Virtual Run are currently available only for addresses within the United States, including Alaska and Hawaii*. *Shipments to Alaska and Hawaii will incur an additional shipping fee.
What do I do if my goodie bag doesn’t fit? Can I swap it?
We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size.
Groups
Do all group members have to run the same distance?
No! Participants may choose different race distances while remaining part of the same group.
Can members register at different times?
Yes. Group members can register individually using the group's unique registration link. Group registration generally closes a week before regular registration.
What happens if our group grows after registration opens?
We encourage it! New members can continue joining until the group registration deadline.
Is there a minimum group size?
Groups begin at 10 participants.
Can our group include walkers?
Absolutely.
Volunteers
How long is the volunteer shift?
Most volunteer shifts last approximately 4 to 5 hours, depending on the role.
What is the minimum age to volunteer?
Volunteers should be at least 14 years old. For questions regarding younger volunteers, please contact our Volunteer Team at [email protected].
When does volunteer registration open?
Volunteer registration typically opens 10 weeks before race weekend and closes approximately 2 weeks before the event.
Are accessible volunteer roles available?
Absolutely. We welcome volunteers of all abilities and are happy to discuss accommodations needed for a successful experience.
What if I can no longer volunteer?
If your plans change, please notify us as soon as possible at [email protected] so we can ensure all race-day positions remain staffed.
Ready to Rock?
Register now and be part of the fun! Want to race with friends? Create a team and enjoy special group rates. Interested in giving back? Race for a cause with our charity partnership with Girls on the Run. Looking to get involved beyond the race? Volunteer, or explore exciting sponsorship opportunities to get your brand in front of thousands.