Race FAQ’s & Contact
Be sure to read the entire Race Details page in addition to this FAQ to make sure you have all the necessary info about The Smuttynose Rockfest Half Marathon & 5k!
Live Event FAQs
Where can I check to see if I'm registered?
You can check online.
Where is packet pickup?
Packet pickup will be held at Brown Avenue & Ashworth Avenue Hampton, NH 03842
When is packet pickup?
Who can pick up my race packet?
When do I line up for the start?
What are the course time limits?
We have strict rules from the State DOT and the towns about how long the course can be open. Participants found on mile 6 on the course at a slower rate than 15 minutes per mile will be asked to turn around and head back to the finish. They will still get a time and medal.
Can I run with headphones, a baby stroller, or my dog?
Where are the toilets and water stops?
WATER STOPS Half: There will be water stops at Miles 2, 4, (+Gatorade) 6.5, Energy Gel, 8.5 (+Gatorade), and 10.5. 5k: There will be one water stop at Mile 2.
Where is the best place for spectators to watch?
Are spectator vehicles allowed on the course?
Due to large traffic issues our host towns have asked us to eliminate spectator vehicles on Hampton and North Hampton town roads. Our permit is based on your cooperation with this policy. Please do not jeopardize future races by attempting to drive on the course during the race. Areas along the course will be posted with no parking signs and you may be towed!
Will there be a bag check?
Will there be changing rooms?
Are there awards for top finishers?
How do I update my registration info?
All changes to your registration, besides the runner’s name, can be made free of charge. Simply log in to your Enmotive account to change it. Instructions on accessing/creating your account.
Can I transfer my registration (bib) to another person?
To Transfer Your Registration to Another Runner:
- The original runner must log into their Enmotive account and scroll down to find their existing race registration under “Current and Upcoming Events.”
- Click the blue “Actions” button to the right of the race name, and then “Transfer Registration.”
- Enter the new runner’s email address to begin the transfer process.
- The new runner will then receive an email from Enmotive with a link to complete the transfer.
- After clicking the transfer link in the Enmotive email, scroll down to click the green “Accept transfer” button.
- Complete the registration process, and pay the $10 transfer fee.
- Once completed, the new runner will receive an email confirmation, and the original runner will receive an email confirming their registration has been cancelled.
If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.
Can I move up or down a category?
Can I register on race day?
What about GPS course measurements?
What are the AWD (athletes with disabilities) guidelines and event rules?
To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact firstname.lastname@example.org. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing email@example.com.
Virtual Event FAQs
Where can I run/walk?
What items are included with the Smuttynose Rockfest Half Marathon & 5K Virtual Run?
When do I need to complete my run?
How do I track my distance and time?
For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.
How do I log my results?
When will my packet ship?
Runner’s kits will begin shipping within 1-2 weeks following the live event. You’ll receive an email with tracking info as soon as your items leave our warehouse.
Do I need to submit results to get a medal?
How do I track my distance and time?
For the Virtual Run, we accept results via the honor system. However, the most accurate tracking is typically via a device with GPS tracking. You may upload this data when you log your run.
Do you ship internationally?
What do I do if my goodie bag doesn’t fit? Can I swap it?
Still Have Questions?
The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you’ll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you’ve read every word on this site and still can’t find the answer, shoot us an email and we’ll respond as soon as we can!
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